We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way we collect, store, use, and protect information that can be associated with a specific natural or juristic person and can be used to identify that person (“personal information”). Personal information:
includes
certain information collected on registration; and
optional information that you voluntarily provide to us;
excludes
information that has been made anonymous so that it does not identify a specific person;
permanently de-identified information that does not relate or cannot be traced back to you specifically; and
non-personal statistical information collected and compiled by us or information that you have provided voluntarily in an open, public environment or forum including (without limitation) any publicly accessible educational materials or any institutionally collated educational material or any personal or attributable blog, chat room, community, classifieds or discussion board. Because the information has been disclosed in a public forum or within the context above, it is no longer confidential and does not constitute personal information subject to protection under this policy.
You must accept all the terms of this policy when you visit, access register or subscribe for any of our services. If you do not agree with anything in this policy, then you may not access or use any of the services provided. If you are younger than eighteen (18) years of age or lack requisite legal capacity you may not access or subscribe to any of our services without the express or implied consent of your parent, guardian, ward or an applicable educational authority. In order to provide services, any natural or juristic person who engages, accesses or subscribes to our services is deemed to possess requisite legal capacity unless we are notified to the contrary. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms.
We may change the terms of this policy at any time. We will notify you of any changes by email. If you do not agree with the change you must stop using the services. If you continue to use the services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted such terms.
On registration or access. Once you register on our website or alternatively access our services, you will no longer be anonymous to us as we will receive your personal information and/or the personal information of the natural or juristic person providing consent on your behalf. This personal information may include:
Your name, surname, identity, school, teacher, educational administrator; and/ or
your academic record, your postal address, email address, telephone number, and postal code;
Collection on use. In order to provide the services to you, you will be asked to provide us with additional information on a voluntary basis such as your school and / or extra-curricular academic material;
Optional details. You may also provide additional information on a voluntary basis (“optional information”). This includes content or services that you decide to access, upload or download or otherwise access our services.
Collection from browser. We automatically receive and record Internet usage information on our server logs from your browser, such as your Internet Protocol address (“IP address”), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (“usage information”). Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information.
Cookies. When you access our website we may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer to collect certain usage information. We use session cookies (which disappear after you close your browser) and persistent cookies (which emain after you close your browser and which can be emoved manually) and may be used by your browser on subsequent visits to our website. We use information gathered by cookies to improve the services we provide to you.
Web beacons. Our website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our website.
Purpose for collection. We may use any service information and optional information provided by you for such purposes as indicated to you at the time you agree to provide such service information or optional information. We may use your usage information for the purposes described above and to:
emember your information so that you will not have to re-enter it during your visit or the next time you access the website;
monitor website usage metrics such as total number of visitors and pages accessed; and
track your entries, submissions, and status in any service offerings or other activities in connection with your usage of the website.
We will obtain your consent to collect personal information:
We may share your personal information with:
Schools, institutions, educational bodies, third-party service providers; and
Other divisions or companies within the group of companies to which we belong, so as to provide joint content and services and enhance present services as well user support, and assistance to detect and prevent potentially illegal acts and violations of our policies;
An affiliate, in which case we will seek to require the affiliates to honour this privacy policy;
Our service providers under contract who help with parts of our business operations;
Public and private institutions with vested interests in the services we provide to you.
Any information you supply or we process has the potential to be disclosed to regulators as required by law or governmental audit.
We may disclose personal information if required:
by a subpoena or court order;
to comply with any law;
to protect the safety of any individual or the general public; or
to prevent violation of our policies or service terms.
We will not sell personal information. No personal information will be disclosed to anyone except as provided in this privacy policy.
We may disclose aggregate statistics (information about users and access in general terms) about the personal information to educational or commercial partners.
We may need to disclose personal information to our employees that require the personal information to provide services to you.
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website and service access. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.
Generally we use computer safeguards such as firewalls and data encryption to protect personal information and we enforce physical access controls to our buildings and files. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities. Our hosting company will host our website and other services offerings in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities.
We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes explicitly defined in this policy. From time to time we will request you to update your personal information. You are able to review or update any personal information that we hold on you by accessing your account online, by emailing us, or by phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.
We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
We may transmit or transfer personal information outside South Africa to a foreign country. Personal information may be stored on servers located outside South Africa in a foreign country whose laws protecting personal information may not be as stringent as the laws in South Africa. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.
You may choose to correct or update the personal information you have submitted to us, by emailing
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites.
If you have any questions or concerns arising from this personal information & privacy policy or the way in which we handle personal information, please contact us.